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How skinclub Handles Your Personal Information

We built skinclub around account security and payment transparency — so this policy walks you through exactly what data we collect, how we use it, and the choices you have.

Data collected at account sign-upPayPal, Venmo, Play+ payment data handlingYour right to access or delete your dataCookie and tracking policyHow to reach our privacy team
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skinclub How skinclub Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies, Retention, and Your Controls

We apply encryption to data at rest and in transit, and we limit internal access to your account records on a need-to-know basis. Our cookie settings page lets you choose which non-essential tracking you accept. Data retention periods follow state law requirements, and when your account closes, we purge non-required records on a scheduled cycle.

Encryption in Transit and at Rest

All account data — including identity documents and payment references from PayPal, Venmo, and Play+ — moves over encrypted connections and is stored in encrypted form on our servers.

Cookie Controls

We use essential cookies to keep your session active and optional analytics cookies to improve the lobby. You can update your cookie preferences from the footer settings link at any time.

Data Retention Schedule

We keep identity and transaction records for the minimum period required by the applicable state regulations in your eligible state. Non-required records are purged when your account closes.

Requesting Changes or Deletion

You have the right to access, correct, or request deletion of your data. Submit a request through live chat or your Account Settings dashboard — we handle every request in line with applicable state privacy law.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Privacy questions, data-access requests, and deletion requests all go through the same team. Whether you're in Philadelphia or Phoenix, you can reach us through live chat, email, or your account dashboard. We aim to acknowledge every request within two business days and resolve it as quickly as your state's applicable requirements allow.

Live Chat Start a chat session from your account dashboard. Give your registered email and describe your privacy request — our team will confirm receipt and next steps.
Email Support Send your data-access or deletion request to our privacy inbox. Include your account username so we can locate your records without delay.
Account Dashboard Log in, navigate to Account Settings, and select Privacy Controls to download your data profile or update your communication preferences directly.

Common Privacy Policy Questions

Here are the privacy questions we hear most often from people opening accounts in eligible states. If your question isn't covered, contact us through live chat or email and our privacy team will follow up.

We collect your name, email address, date of birth, and identity documents needed for state-required verification. We also log device and session data to protect your account from unauthorized access.

No. When you fund your account through PayPal or Venmo, those processors handle your credentials. We receive only a transaction reference number — your full payment details never touch our servers.

Yes. Log in, go to Account Settings, and select Privacy Controls, or send a request to our privacy team by email or live chat. We'll respond within two business days.

We retain identity and transaction records for the minimum period required by the state regulations that applied to your account. Non-required records are deleted on a scheduled purge cycle after account closure.

We do not sell your personal information to third-party advertisers. Data is shared only with payment processors like PayPal, Venmo, and Play+, and with service providers who help us operate your account, under strict confidentiality terms.

You can update basic profile fields directly in Account Settings. For identity document corrections, contact our privacy team via live chat or email and we'll walk you through the verification update process.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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